Microsoft Certified: Azure Fundamentals (AZ-900) Practice Exam

Which support plan includes comprehensive technical support for large enterprises?

1. Standard

2. Developer

3. Professional Direct

4. Premier

The correct answer is: Premier

The Premier support plan is designed to cater to the needs of large enterprises seeking comprehensive technical support for their Azure environments. This plan includes a wide range of services such as 24/7 access to Azure engineers, faster response times for critical issues, and tailored guidance from technical account managers. It is specifically tailored for organizations that need extensive support to manage their complex environments and achieve their business goals effectively. This level of support allows enterprises to not only resolve technical issues more efficiently but also to receive proactive guidance to optimize their operations on Azure. Organizations can benefit from a more personalized and dedicated approach to support, which is essential for navigating the challenges of large-scale cloud implementations. In contrast, the other plans—Standard, Developer, and Professional Direct—offer varying levels of support that may not fully meet the comprehensive needs of large enterprises. For instance, the Standard plan provides a basic level of support suited for smaller organizations, while the Developer plan focuses primarily on providing technical support for development and testing environments. The Professional Direct plan enhances support with faster response times and additional services but does not reach the depth and breadth offered by the Premier plan. Thus, for large enterprises requiring extensive support, the Premier plan stands out as the ideal choice.