Microsoft Certified: Azure Fundamentals (AZ-900) Practice Exam

Which support plan is best for organizations with substantial dependence on Azure across multiple products?

1. Standard

2. Professional

3. Premier

The correct answer is: Premier

Choosing the Premier support plan is ideal for organizations that have a significant reliance on Azure services across multiple products. This plan provides the highest level of support, including 24/7 access to technical support and faster response times for critical issues. It is tailored for businesses that require comprehensive assistance and proactive guidance, making it suitable for organizations managing complex environments with numerous Azure services. Premier support also includes account management features, such as designated support accounts and tailored service agreements, ensuring organizations receive personalized support that aligns with their specific needs. This level of engagement and deep technical resources can be vital for organizations that face ongoing challenges or require high levels of reliability and performance from their Azure environment. In contrast, the Standard and Professional support plans offer a more limited scope of support and may not meet the demands of organizations that depend heavily on multiple Azure products and require more immediate and extensive support. This context highlights why the Premier support plan is the most suitable choice for entities with such substantial dependencies.