Microsoft Certified: Azure Fundamentals (AZ-900) Practice Exam

Your company requires Azure phone support at any time with a response within the hour. What is the least expensive support plan you should choose?

1. Professional Direct

2. Standard

3. Developer

4. Premier

The correct answer is: Standard

The Standard support plan is the appropriate choice for a company that requires Azure phone support at any time with a response time within one hour. This plan provides 24/7 access to support engineers and ensures that the company can receive timely assistance whenever needed. With a response time guarantee of less than one hour for critical issues, it meets the requirement for urgent phone support. The Professional Direct support plan, while offering more extensive services, including faster response times and additional resources, comes at a higher cost, making it less suitable for companies looking to minimize expenses. The Developer support plan, on the other hand, is designed primarily for non-production workloads and has limited support options, which wouldn't fulfill the company's need for immediate assistance. Finally, the Premier support plan is the highest tier available, providing comprehensive services and dedicated support but would also exceed the budget for those seeking the least expensive option. Therefore, the Standard support plan strikes the right balance between cost and support requirements.