Microsoft Certified: Azure Fundamentals (AZ-900) Practice Exam

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What type of impact does a Sev C severity support ticket represent?

Critical business impact
Minimal business impact
Significant business impact
Non-business impact

The correct answer is: Minimal business impact

A Sev C severity support ticket indicates minimal business impact. This is categorized as a situation that does not severely affect the overall business operations or processes. Typically, Sev C scenarios might involve minor issues that can be worked around or do not require immediate attention. Responses may be slower as they are not urgent and do not disrupt the day-to-day operations, allowing the support team to prioritize more severe issues. Understanding the severity levels is crucial for effectively managing support resources, ensuring that critical issues receive prompt attention while less urgent matters are handled in a more relaxed timeline.